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Retailer and Installer Responsibilities

Retailer Responsibilities:

• Information must be forwarded to the manufacturer. This includes every consumer complaint and any other information that may indicate the existence of an imminent safety hazard or failure to conform in a manufactured home.
• Record of Purchaser Cards are required to be completed by the retailer at the time of purchase and forwarded to the manufacturer for every home sold. If no card is available, the retailer must send the required information to the manufacturer in an appropriate format.
• Service Records of all corrections and alterations of homes that have been performed by the retailer must be readily accessible to the SAA.
• Consumer (Homeowner) Manual is required to be provided to the purchaser of the home.
• Formaldehyde Notices must be displayed in every home offered for sale.
• Prohibition of Sale precludes a distributor/retailer from selling a new home that does not conform to the Manufactured Home Construction and Safety Standards. This prohibition applies until the completion of the entire sales transaction, when all goods and services that the dealer agreed to provide at the time the contract was entered into have been provided.

Certified Installer Responsibilities:

• Installation of a new manufactured home with regard to support, stabilization and assembly must be accomplished consistent with the manufacturer's approved design. The installation must assure that the home remains in conformance and performs as described in the standards for its useful lifetime.
• Complete Verification of Compliance Form and forward copies of the completed form to the Housing Standards Division, Local Building Official and the purchaser.
• Maintain certification as required under PA Act 158.
• Maintain training as required. For a list of upcoming courses click here.
• For Manufactured Home Basic Installer Training Registration Form click here.